advantages

Takapuna Brakes & Automotive has all the necessary skilled labor requirement for the workshop. As a lecturer at Unitec, Tony is required to improve and develop himself with the new technologies available on automotive industry at all the time. The knowledge relating to new technologies, products and process has built him great reputation on problem-solving regarding to electronic problems on vehicles. On the other hand, Unitec has all these advanced equipments used in automotive industry. The skills on how to use them and awareness of them also make Tony equips his workshop with these necessary good equipments. As the master technician, Ray has over 30 years experience on cars and motorbikes. His problem solving and critical thingks skill have been approved a lot of times on the jobs of repair. and also he can accomplish any assigned job quickly and without any mistakes. owing to his advanced skills, the workshop has been building a new customer resources which are not satisfied with the service or repair offered by other workshops.

financial

Takapuna Brakes & Automotive had a two-years of start-up business loan package from the ASB bank, which now has been paid off. During the two years of period the bank will waive off the transaction and administration fees such as manual transaction fee for ATM fees, cheque and deposit fees. But a 6.25% of interest rate was charged by the bank for the loan to the workshop. The workshop accepts Eftpos, cash and credit card payments. However, for credit card transactions, a 3% charge will be laid to the customers. Since most of the customers are Kivi, they prefer using credit card payments. So having the option of credit card payment is very important in this workshop. However, most of the Chinese oriented workshops do not provide this option because of the extra 3% charges for the services. It is a quite easy math, every $100 transaction; $3 has to be charged by the credit cart suppliers. If a workshop has a ability of making $250,000.00 transaction annually, which means $250,000.00×3%=$ 7,500.00 will be lost as the workshop profit. The common practice in New Zealand is that when extra charge has to be laid on credit card transaction, the customers are should be told of this. And also there are a lot of companies charge nothing for credit-card payment.

week 10

I have to admit that Takapuna brakes have the worst ventilation system I have ever seen. One day a car with burning oil problem drove in and operated less than 30 seconds inside the workshop. It took at least half an hour to get the smoke out. And also any car with fuel consumption problem once operated inside the workshop, you would smell the exhaust gas everywhere inside the workshop. And sometimes the gas irritates your eyes and makes you feel headache. As we know when an engine is running, it produces carbon monoxide, a toxic and poisonous gas which when inhaled can cause dizziness, sickness, loss of consciousness and death. There is  only a window around the walls for the working area and it can only be opened on both lower corners which have very limited effect on ventilation.To prevent serious injury or death from carbon monoxide poisoning, the workshop should install exhaust extractor or exhaust baffles. and also the only light sources are the main entrance and the window. The hoist 3 always has enough illumination. However during cloudy weather hoist 2 and 3 are quite dark which is below the minimum of 70% required brightness in the workplace. Therefore lighting equipment has to be used.